Seeking a seamless and secure electronic process
Established in 1940, Mid-America Mortgage, Inc. is a multi-state residential and commercial mortgage lender with nearly 30 branches in the United States. It was one of the first 100 lenders in the country to become an approved seller / servicer of Fannie Mae. The company offers a wide range of residential home loan programs to meet the needs of most home buyers and homeowners.
Mid-America Mortgage, Inc.’s goal was to maintain their competitive advantage and status as an industry leader. In order to achieve this, the company discussed various innovative ideas in order to generate cost, time and clerical efficiencies. As a leader in the mortgage industry, we knew we needed to reduce costs to remain competitive, says Jeff Bode, President/Owner of Mid-America Mortgage. The company understood the power of paperless technology in lowering costs, but also in helping to provide a seamless and secure electronic experience.
Mid-America providers knew that their technology solution needed to include a reliable platform that allowed lenders and brokers to complete mortgage disclosure documents. Further, once executed and verified, these document packages needed a scalable eSignature capability that allowed borrowers to complete and sign their mortgage documents. Ultimately, Mid-America Mortgage, Inc. decided to seek out technology that could allow for a fully-electronic, paperless closing - or, an eClosing.
Mid-America Mortgage, Inc. selected a variety of eSignSystems products to engage their clients and customers in a fully electronic way. eSignSystems’ SmartSafe technology was implemented, with additional modules selected in order to expand and enhance capabilities, including real-time signers identity verification via SmartIdentity. eSignSystems made SmartSafe implementation particularly easy with their SmartConnect web services, which allowed for complete functionality and control of the SmartSafe technology from Mid-America’s own web portal. This ensured all eSignSystems technology was fully integrated within the company’s brand name and current workflow. eSignature capabilities offered borrowers the opportunity to review and electronically sign mortgage documents within Mid-American Mortgage’s own secure website and a complete audit trail was made available.
Since implementing eSignSystems’ eSign, eDelivery, SmartIdentity and eRetention solutions technology, Mid-America:
Executes closing documents, including the eNote, electronically
Ensures their initial disclosure process remains compliant with the TILA RESPA Integrated Disclosure rule (TRID)
Raising compliance standards while cutting costs.
Bode is delighted with the outcome, noting, “In the end, eSignsystems allowed us to offer truly paperless mortgage experience.” Mid-America continues to expand through dedication, ethical lending standards and the application of advanced technology platforms such as eSignSystems.Download PDF